Problems installing or uninstalling

StoreTender's installation package creates an entry in the Add/Remove Programs, found in the Windows Control Panel. The installation is completed using Windows Installer. At times there could be problems installing or uninstalling, where Windows advises that it cannot continue because another version already exists.

If you are unable to uninstall an old version so you can install a new one, you might need to run the Microsoft Fix-It tool related to the Windows Installer.

The tool can be downloaded from this Microsoft web page: https://support.microsoft.com/en-in/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Navigate to the above page by clicking on the link. Follow the instructions to run the tool.

這篇文章有幫助嗎？

 列印本文

Also Read

License verification fails when I start the software

There are times that you may receive a license verification error or you cannot get past the...

How do I uninstall and reinstall?

There may be times that you need to uninstall and/or reinstall your software. Typically this will...

Self-Hosted Backup Failure

If you're using the Self-Hosted version of StoreTender you are able to perform database backups...

How to order, download & install (video - 04:08)

This video explains how to order and install the Trial version. Ordering another version? You can...

Working in Offline Mode

StoreTender Online uses the internet to connect to our database servers in the cloud. This...