Articles

 License verification fails when I start the software

There are times that you may receive a license verification error or you cannot get past the...

 Network Connection Issues

StoreTender is locally installed software that leverages the internet to transmit data between...

 Problems installing or uninstalling

StoreTender's installation package creates an entry in the Add/Remove Programs, found in the...

 Self-Hosted Backup Failure

If you're using the Self-Hosted version of StoreTender you are able to perform database backups...

 Sending iOS Photos in a Compatible Format

HEIC images - a format Apple has used on its iPhones since 2017 - have many advantages over the...

 Windows 10 client cannot see shared files on Windows 7

Because StoreTender Self-Hosted requires networking between computers on the local area...

 Working in Offline Mode

StoreTender Online uses the internet to connect to our database servers in the cloud. This...

 "Error opening installation log file" message

Symptoms When attempting to uninstall or update an application such as StoreTender...