Adding Surcharges

There may be times when you wish to add a percentage of the amount due to a transaction. Sometimes referred to as "surcharges", these percentages can be used for many functions. Often they are used to add a percentage of the amount due to a transaction to help offset the merchant's card processing costs.

If you are charging a surcharge for credit card fees, be sure to check your state rules regarding such. This article may be helpful.

StoreTender supports the calculation and tracking of these percentages. There are three POS functions that can be selected in the Screen Designer (Setup > Store > Other > Screens):

  1. Percent of Subtotal - calculates the percentage based on the subtotal (before tax).
  2. Percent of Total - calculates the percentage based on the total (after tax).
  3. Percent of Balance Due - calculates the percentage based on the last amount due.

In setting up Card Surcharges you should likely use the Percent of Balance Due function, as you only want to charge the percentage that is being charged to the card. For example, if a customer owes $10 but pays $2 cash, then the percentage Surcharge should be added for the remaining $8 charged to the card.

To use these functions, you must create the following:

Step 1: Create or Select a Department

To track your Percentage Surcharges, you should either create or select a Department for tracking purposes. Below is an example.

Surcharge Department

Step 2: Create a Surcharge Product

Navigate to the Products screen (Data > Inventory > Products) to create a new Product for your surcharge. There is no need to enter a price or cost.

Surcharge Product

Step 3: Configure your POS Screen

Navigate to the Screen Designer (Setup > Store > Other > Screens). Find and Edit the Brand you created during Step 1.

Create a button using the Percent of Amount Due (or any other "Percent of") function.

This will add the function "[193]" to the Macro field. You must now edit the field manually.

In the example below, we're setting up a 5% surcharge. The percentage amount (5) is the first number on the Macro line, before the [193] function. If you wanted to charge 10%, you would enter "10" instead.

After [193] is [36]. This denotes a price override of the PLU that you created above.

Following the [36] is the PLU number of the Surcharge Product we created.

Finally, the Macro ends in [46], which is the PLU function.

MACRO: 5[193][36]90001[46]

Percentage to be calculated   5
 Percentage of Balance Function   [193]
 Price Override Function   [36]
 Surcharge PLU   90001
 PLU Function   [46]

Surcharge POS Screen


Step 4: Point of Sale Transaction

Now that you've completed the setup, SYNC your POS to accept the changes. In the below example we've prepended the Surchage to the Credit button macro. As such, the Credit Surcharge was added to the transaction and the Credit amount was tendered.

Surcharge POS Screen


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