Release Notes

Release Notes

Updates will trigger an automatic update notification or you may manually update by navigating to Setup > Tools > Update.


8.4.14 (November 18, 2019)

Pro & Back Office

Enhanced

  • The URL function ([123]) in the POS now opens using the default web browser, for compatibility with modern websites.

Fixed

  • When tendering a Coupon for an amount equal or greater than the amount due, an error was generated.
  • Fixed sorting of uploaded Journal data, when system brought back online.
  • Removed unnecessary second check for updates on startup.
  • When in Training Mode (available with Cashier Accounting only) we no longer update the Tobacco Scan Data or OLCC data files.

HQ

Fixed

  • When transferring inventory between stores, items with a long description greater than 40 characters caused an error. Descriptions are now trimmed to 40 characters.

 

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8.4.12 (September 9, 2019)

Pro & Back Office

New

  • Tobacco Scan Data reports can now be securely uploaded via SFTP – from within StoreTender, eliminating the need to use an external FTP program to do so. This requires the submission of your SFTP URL, Username and Password to our support team via a support ticket.
  • Gift Cards with EMV merchant processing (Datacap ePay) now set to allow partial tendering. If the amount of the sale is for more than available on the gift card, the card is tendered to the full available amount – leaving a balance due. This ensures that Gift Card processing is the same as EMV Debit processing. If the customer doesn’t have funds to conclude the transaction, press VOID followed by touching the Gift Card payment line on the cashier receipt. This will reverse the original Gift Sale.

Enhanced

  • Tobacco Scan Data Price Formula linking enhanced to support linking of any type and in any order – not just multipack first.
  • If a transaction contains a refund or lottery payout and the amount due is a negative (change due), a coupon can no longer be tendered. To avoid this, tender the coupon first (while the amount due is a positive amount) and then add the refund or lottery payout.
  • Employee records are allowed to upload a custom image, which is used on the Icon Sign On screen. If the image was very large it would take a long time to display. With this update uploaded images are minimized (shrunk) first, allowing for very fast display. You should re-upload any custom images after updating to take advantage of this speed increase.
  • When selling a Gift Card, you will now be asked if the card is a new activation (never activated) or not. If you’re reusing the card, answer in the negative.

Fixed

  • Price Formula not functioning for Sale Pricing if the number of the formula was higher than the total quantity of formulas on file.
  • Fixed repeating PLU Number when “Show PLU” set on receipts and Price Formula for Scan Data used.
  • Sale Pricing not working properly when using the @/For button for quantity selection.
  • The Receipt Printer test function in Setup > Register > Devices now works properly.
  • On an earlier release the Customer Screen was accidentally disabled, now fixed.

HQ

New

  • Tobacco Scan Data reports can now be securely uploaded via SFTP – from within StoreTender, eliminating the need to use an external FTP program to do so. This requires the submission of your SFTP URL, Username and Password to our support team via support ticket.

Enhanced

  • Employee records are allowed to upload a custom image, which is used on the Icon Sign On screen. If the image was very large it would take a long time to display. With this update uploaded images are minimized (shrunk) first, allowing for very fast display. You should re-upload any custom images after updating to take advantage of this speed increase.

 

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8.4.11 (May 14, 2019)

Pro & Back Office

New

  • Tobacco Scan Data reports can now be securely uploaded via SFTP – from within StoreTender, eliminating the need to use an external FTP program to do so. This requires the submission of your SFTP URL, Username and Password to our support team. Not working with this version yet.

Enhanced

  • The Tobacco Scan Data Addon Module for Philip Morris Loyalty Fund Program has been enhanced to allow for more than one Loyalty Fund Program. Now, merchants who wish to support the USSTC Loyalty Fund Program may do so. (See Philip Morris / USSTC Loyalty Fund Program).
  • Tobacco Scan Data participants typically fail test submissions due to not filling in the “Size” and “UOM” fields of new Products they add. If you are a Scan Data participant, any Product created with a Department assigned named “Tobacco” (or with “Tobacco” anywhere in the name), will not be allowed to save the new Product record unless the Size and UOM fields are filled in.
  • POS receipt printing enhanced to respect Store receipt printing option. In past, if customer account has receipt printing turned on, a receipt would print even if Store receipt printing was turned off.
  • Coupons will now only tender up to the amount of the transaction. Tendering more than the amount due with a coupon is not allowed, as change would be due.
  • Loyalty points will be adjusted to decrease by the amount of a percentage discount. In the past a percentage discount did not reduce the number of loyalty points awarded.

Fixed

  • Mid-release fix issued 5/16/19: Price Formula not functioning for Sale Pricing if the number of the formula was higher than the total quantity of formulas on file.
  • Introduced with version 8.4.10 – fixed with this version: Items ON SALE that are rung up using the “@/For” button for a quantity of more than one were incorrectly calculating the savings.
  • EBT Food refunds did not respect tax forgiveness, resulting in a payment due from the customer before finalizing the POS transaction.
  • On the Customer account record, the “Allow Charges” preference was not being respected in the POS.
  • Pricing Tasks would generate an error if the PLU number was manually entered, followed by a mouse click into another cell in the grid.
  • EMV PIN Pads were unable to process a transaction over $999.99. Additionally, the High Amount Limit (HALO) was not being respected.
  • Resolved an issue with Mix-and-Match pricing, and Sale Mix-and-Match.
  • Price Formula not functioning for Regular Pricing if the number of the formula was higher than the total quantity of formulas on file.
  • If a Customer was assigned to a transaction that was put on Order, and the customer name (first & last) was longer than 20 characters, the Order would not be saved. Fixed by trimming the customer name to 20 characters when saving the Order.
  • When a new Product was created without any Pricing details input, the Pack Size and Multiplier were not set to ‘1’ as a default.

HQ

New

  • Tobacco Scan Data reports can now be securely uploaded via SFTP – from within StoreTender, eliminating the need to use an external FTP program to do so. This requires the submission of your SFTP URL, Username and Password to our support team. If you updated to version 8.4.11 prior to 05/22/19, you will need to uninstall and then reinstall from the setup file found on our website, in order to take advantage of this. The initial release of version 8.4.11 did not correctly specify the SFTP server folder for uploading.

Enhanced

  • The Tobacco Scan Data Addon Module for Philip Morris Loyalty Fund Program has been enhanced to allow for more than one Loyalty Fund Program. Now, merchants who wish to support the USSTC Loyalty Fund Program may do so. (See Philip Morris / USSTC Loyalty Fund Program).
  • Tobacco Scan Data participants typically fail test submissions due to not filling in the “Size” and “UOM” fields of new Products they add. If you are a Scan Data participant, any Product created with a Department assigned named “Tobacco” (or with “Tobacco” anywhere in the name), will not be allowed to save the new Product record unless the Size and UOM fields are filled in.

Fixed

  • When a new Product was created without any Pricing details input, the Pack Size and Multiplier were not set to ‘1’ as a default.
  • The RJ Reynolds Scan Data report generated from HQ was formatted incorrectly.
  • Pricing Tasks would generate an error if the PLU number was manually entered, followed by a mouse click into another cell in the grid.
  • Philip Morris and RJ Reynolds Scan Data files had incorrect file naming, using the account number instead of the chain name. While this did not cause the file to be rejected, we’ve fixed it to reflect the file naming convention in the specifications.

RF Server

Enhanced

  • (7/16/2019) Added the ability to find Products by scanning the Alias (Alternate Lookup) with option 4 – Print Labels.

 

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8.4.9 (March 18, 2019)

Pro & Back Office

If updating from version 8.4.5 you will see a new blue “Update Now” button on the home screen of Pro or Back Office. This button may generate a security error warning if you have Permissions (Security) turned off or if your security level on the employee file is set to ‘0’. In that case, you can update by navigating to Setup > Tools > Update. Subsequent version updates will allow the button to function as normal. If you want to disallow certain employees from accessing this button, you must turn on Permissions (Security) and disallow the Setup > Tools > Update permission for the employee security level desired.

This release includes all the changes found in version 8.4.8.

Fixed

  • Addressed an issue with EMV merchant processing with a PIN Pad and Debit transactions.

 

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8.4.8 (March 14, 2019)

Pro & Back Office

If updating from version 8.4.5 you will see a new blue “Update Now” button on the home screen of Pro or Back Office. This button may generate a security error warning if you have Permissions (Security) turned off or if your security level on the employee file is set to ‘0’. In that case, you can update by navigating to Setup > Tools > Update. Subsequent version updates will allow the button to function as normal. If you want to disallow certain employees from accessing this button, you must turn on Permissions (Security) and disallow the Setup > Tools > Update permission for the employee security level desired.

New

  • Added the ability to link (stack) multiple Price Formulas on Tobacco Scan Data promotions. Also updated the Philip Morris program to delete unnecessary zeros from the final report.

Enhanced

  • The Add Customer dialog box will now appear if you have Permissions (Security) turned OFF and you scan a new loyalty card. Prior to this a message stating “no account found” was displayed, forcing the added step of adding the account manually. This always worked if you had Permission ON and the security level allowed for adding/editing customers.
  • When using EMV (chip card) integrated merchant processing with Datacap’s NETePay, the payment device will no longer prompt the customer to confirm the purchase amount. If using a Verifone VX805 PIN Pad, the card can also be inserted at any time once the transaction starts.
  • Added the ability to scan or type in an alternate PLU in most fields where a PLU entry is needed.
  • Addressed all outstanding issues with Philip Morris and RJ Reynolds Tobacco Scan Data reporting, updating the files to the most current specification.

Fixed

  • If a partial tender is made (i.e. EBT) and then another item is added to the basket, the total now correctly recalculates.
  • The Philip Morris Loyalty Fund Program addon report was switching the loyalty UPC with the loyalty SKU.
  • Serial receipt printers were not printing clock in/out slips and subsequent transactions did not print.
  • The cash drawer test button in Setup > Register > Devices did not open the drawer.
  • Autogenerated Purchase Orders based on projected needs now works correctly.
  • If a clocked-in employee’s time card records were edited and a new entry added via Back Office, the employee would be required to clock-in again instead of being allowed to clock-out.
  • The ability to SFTP a Scan Data file has been deprecated and removed from the screen prompts.
  • An error when the Formula on a Product either did not exist (deleted) or was numbered higher than the total number of Formulas in the database.
  • An error where Orders were not using the correct order number, defaulting to “1”.

HQ (version 8.4.7)

New

  • Added the ability to link (stack) multiple Price Formulas on Tobacco Scan Data promotions. Also updated the Philip Morris program to delete unnecessary zeros from the final report.

Enhanced

  • Addressed all outstanding issues with Philip Morris and RJ Reynolds Tobacco Scan Data reporting, updating the files to the most current specification.

Fixed

  • Autogenerated Purchase Orders based on projected needs now works correctly.
  • The Philip Morris Loyalty Fund Program addon report was switching the loyalty UPC with the loyalty SKU.
  • The ability to SFTP a Scan Data file has been deprecated and removed from the screen prompts.

 

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8.4.5 (November 29, 2018)

Pro & Back Office

  • NEWAdded the ability to track Commissions for salespeople. See Commissions Feature in the knowledgebase for instructions on usage.
  • NEWAdded the ability to track Spiffs (Sales Performance Incentive Funding Formula). See Spiff Feature in the knowledgebase for instructions on usage.
  • NEWAdded a new Serial Number Tracking feature. See Serial Number Tracking in the knowledgebase for usage instructions.
  • NEW: Added a new Rental feature.You can now track and sell rented items. See Rentals Feature in the knowledgebase for usage instructions.
  • NEW: Check Endorsement feature added. Requires the use of a receipt printer capable of slip printing and using the “ESC/POS Mode w/Slip” or “Star Line Mode w/Slip” printer emulations in Receipt Printer Setup. See the Receipt Printer knowledgebase article for usage instructions.
  • NEWYou can now [VOID] a partial payment. For example, if a card is charged less than the total amount due and you want to reverse that charge, press [VOID] followed by touching the line on the cashier screen with that tender (i.e. CREDIT $1.09). This will either VOID the approval (in the case of Credit cards) or REFUND the original amount charged to the card, requesting a card swipe/dip. You may then continue to collect payment via alternate methods. Typically used when a card is partially authorized for less than the amount due and the customer has no ability to pay the remainder. If the card is a Debit card you MUST manually refund by following the steps below. Because a Debit already has taken the money from the customer’s account, you cannot VOID it.
  • NEWAt times a customer may pay for a sale with one card and realize they wanted to use a different card. Even though the transaction is complete you can accomplish this without having to refund the entire transaction. Just press [REFUND] followed by the $ amount and then the Card Tender or Payment Terminal/PIN Pad button. You will go through the card swipe/dip process. Now that the $ has been refunded you can then charge the amount to the correct card. Press the appropriate Tender button (no $ amount) and the reverse amount will be charged. The transaction will conclude once the new card is processed.
  • NEWAdded the Order barcode to be printed on Reprint. Useful when you need the barcode but don’t always print receipts on every transaction.
  • NEWA new function, [PRINT ON/OFF] has been added to the POS, allowing the printing of the very next transaction to be suppressed. Printing automatically resumes to the regular print preferences for the following transaction. This feature can be set up as a separate function in the Screen Designer or used as part of a Macro.
  • EnhancedWhen selling Fuel, the POS now records the number of gallons sold on Inventory Sales reports. Quantity data will begin recording once this version is installed.
  • EnhancedThe POS receipt now displays unique tax ID’s when multiple VAT Taxes are used (i.e. T1, T2). When no VAT tax applies (0.0% VAT), a star (*) symbol appears.
  • EnhancedCounter Tips can now be reversed/deleted via [VOID] or [ERROR] buttons. Also added new POS Functions for Inquiry Tips In [194], Inquiry Tips Out [195] and Eligible Tips Out [309] (the amount of Tips In less the amount of Tips Out), so you know how much you can distribute.
  • EnhancedSelf-Hosted users can now select a Backup folder and those settings will be remembered. However, if saving to any folder/drive other than the default, you may need to adjust your Windows Permissions setting for that folder. To do so, view this knowledgebase article.
  • EnhancedOn the Products screen the Case PLU field is now a lookup box instead of text input. This makes it easier to find the correct product.
  • Enhanced:  In the Counting Task, the default setting now places the quantity on file as the quantity counted. This is useful if you accidentally execute the task, preventing you from wiping out all inventory counts in the process.
  • Enhanced: Offline Media Totals have been added to the email version of the Sales Summary Report.
  • Enhanced: A new UPDATE AVAILABLE button now appears on the desktop when an update is ready. To prevent employees from updating you can edit your Permissions (Setup > Permissions) and restrict access to Setup > Tools > Update. Employees with a security level that blocks these updates will not be able to execute the button click.
  • Enhanced: The Savings Recap on the receipt has been updated and now prints for Products that are “on Sale”.
  • EnhancedRefunds now take into account any Price Formula that is attached to the Product at the time of the Refund. Added per end-user requests.
  • EnhancedNew Reports added for Employee Commissions (Reports > Employee > Commissions). This was achieved by moving the 2nd Journals button found under Reports > Journals. Now the Commission, Journal and Time Card reports are found under Reports > Employee. Journals are also still available under the Data heading. You should check your Permissions settings for this new addition.
  • Enhanced: We’ve enhanced the barcode scanner lookup functionality. If a 12-digit barcode is scanned and not found we then search for the same code minus the check digit. The same applies to 6, 7 and 8 digit barcode scans. Conversely, an 11-digit scan, if not not found, attempts to find the product with the check digit added. UPC-E codes are also expanded to 12-digits, then 11-digits. This is useful if you’ve imported data but your scanner is set to scan a different number of digits than the data imported.
  • Enhanced: When a Price Override is initiated the far left receipt text will read “ADJ”, making it easy to find in the Journal viewer. This also appears whenever the price on file doesn’t match the actual price sold, like open department items. Added 12/07/18. If you updated before this date you will need to uninstall and reinstall StoreTender Pro using the setup file dated 12/07/18 from the Client Area.
  • Fix: Lookup boxes were not disposed of, causing Index Out of Range errors.
  • Fix: When adding a new Product, if the PLU number was an Alias for another Product the creation was allowed. This was incorrect and will now be blocked.
  • Fix: Occasional blank transaction files being uploaded cause the system to enter Offline Mode. This was typically caused by rebooting the POS while the application is running. Blank files are now deleted and no longer cause the system to enter Offline Mode.
  • Fix: If an EMV (chip card) partial tender was accepted and the cashier pressed the [ERROR] key, the entire transaction disappeared.
  • Fix: VAT taxes were being incorrectly printed as Sales Taxes when a transaction was placed on Order and the Print Check function was used.
  • Fix: For Scan Data users, the Philip Morris Loyalty Program was giving the Loyalty Discount even if the customer account number was entered incorrectly. Now requires correct account number.
  • Fix: The POS Receipt Header/Footer would not allow you to save or change settings if an apostrophe appeared in the text.
  • Fix: If an Order was recalled and then saved again, the Order barcode wasn’t printing on the new Order receipt.
  • Fix: Clients set for Register Accounting were not able to filter the Media Report by Register.
  • Fix: Searching for a Vendor in Ordering and Receiving tasks caused an error.
  • FixVoid (Preserve) was not correctly deleting an associated discount if the item had a Price Formula associated.
  • Fix: Addressed an issue with Scan Data failing to set proper multi-pack data if a product is voided.
  • Fix: When in the Products screen, when pressing the green + button for Pricing Formulas the next screen did not format correctly and wasn’t usable.
  • FixThe Products Grid was not saving the Min On Hand as a decimal.
  • Fix: Some Orders, when recalled, were not being deleted.

HQ

  • NEWAdded the ability to track Commissions for salespeople. See Commissions Feature in the knowledgebase for instructions on usage.
  • NEWAdded the ability to track Spiffs (Sales Performance Incentive Funding Formula). See Spiff Feature in the knowledgebase for instructions on usage.
  • EnhancedOn the Products screen the Case PLU field is now a lookup box instead of text input. This makes it easier to find the correct product.
  • EnhancedHQ Screen Designer enhanced to include all POS Screen Designer Functions recently added.
  • Fix: Everyday Price Task error manifested when selecting a Price Formula. If you selected the Price Zone first, no error occurred.

 

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8.4.4 (June 29, 2018)

Pro & Back Office (8.4.4)

  • FIX FOR MULTI-STORE: Version 8.4.2/8.4.3 introduced a startup routine that did not load all the tables required for multi-store installations with multiple Price or Tax Zones. This version fixes that issue and should be installed if multiple Price or Tax Zones exist in your setup. (This issue did not affect the HQ program)
  • NEW: Added a Percentage (aka Surcharge) calculation function to the POS, which calculates a percentage of either the Subtotal, Total or Balance due. (See Adding Surcharges)
  • NEW: Counter Tips support added via two new POS functions: Tips (IN) and Tips (OUT).
  • NEW: Philip Morris Loyalty Fund Program (LFP) added to the PM Scan Data Addon module. (See PM Loyalty Fund Program)
  • IMPROVED: When encountering a connection issue while uploading transactions to our servers, we now force the system into “offline” mode after a short attempt timeout (30 seconds or less). This dramatically improves subsequent transaction speeds, which is important in busy locations. The next transaction will give you the opportunity to reconnect and upload. If that remains unsuccessful, you will continue in “offline” mode. Every 25 transactions thereafter you’ll be given another opportunity to reconnect and upload your transactions. During this period your integrated card transactions will continue to function unless your internet connection has failed completely. This improvement also fixes the instance where you may find yourself stuck at the “Processing” screen, due to a failed connection. You can always attempt to reconnect manually by exiting the POS (Close) or by touching the word “Offline” at the lower left edge of the status bar.
  • Enhanced: The software startup routine no longer loads tables from the server, speeding up load times. This also prevents unwanted updates to POS data (i.e. price changes applied too soon). Whenever the POS needs to have current data you should either press the green SYNC button (Main Menu) or use the “Update Register” function button on the POS Screen.
  • Enhanced: The green SYNC button (Main Menu) or the “Update Register” function button on the POS Screen no longer send the cashier/user to the Login screen, speeding up these functions.
  • EnhancedBoth Philip Morris and RJ Reynolds Scan Data Addon modules updated to latest specifications. (See Scan Data Addon Modules)
  • Enhanced: The Scan Data Addon module reports can now be automatically sent to the designated FTP server, once credentials are provided. (See Scan Data Addon Modules).
  • EnhancedThe Lowest Denomination setting (Setup > Store > Media) enhanced to work for our Canadian customers.
  • EnhancedChanged the weight abbreviation of “Lbs” to “Lb”, to better conform with U.S. and international standards.
  • Enhanced: Added ability to print both the PLU Number and Vendor Item Number on a shelf label (standard sheet-fed printer).
  • Fix: Addressed issue with the shift number not incrementing, if the Company is set to Cashier Accounting.
  • Fix: Receiving a Product in a multi-store environment with more that one Price Zone was not validating the correct Pack Size for the Price Zone used.
  • Fix: Clarified the receipt when a Refund performed with an EMV card, so that the change due reflected correctly.
  • FixIf a Scan Data participant started the POS while offline (no internet), transactions were not being saved to the Scan Data report.
  • Fix: The Licensing and Numbering files were written in a data format that was prone to corruption. Addressed by rewriting and renaming the files.
  • Fix: Shift Reports were not being sent to the electronic journal immediately, instead waited for the next transaction to do so.
  • Fix: If a discounted item was voided by scanning the barcode instead of touching the screen, the discount amount was not voided.

HQ (8.4.4)

  • NEW: Philip Morris Loyalty Fund Program (LFP) added to the PM Scan Data Addon module. (See PM Loyalty Fund Program)
  • EnhancedBoth Philip Morris and RJ Reynolds Scan Data Addon modules updated to latest specifications. (See Scan Data Addon Modules)
  • Enhanced: The Scan Data Addon module reports can now be automatically sent to the designated FTP server, once credentials are provided. (See Scan Data Addon Modules)
  • Fix: HQ was attempting to update tables even if there was a higher version already installed (ex. Pro). This caused slowdowns on very large databases.
  • Fix: Receiving a Product in a multi-store environment with more that one Price Zone was not validating the correct Pack Size for the Price Zone used.
  • Fix: If Taxes were not numbered sequentially you would receive an error trying to view a Product with a tax number higher than the actual tax count.

RF Server (8.4.2)

  • Enhanced: Updated local file storage methods so they do not conflict with other StoreTender software. You must update RF Server first if it resides on a computer with StoreTender Pro, Back Office or HQ.

 

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8.4.1 (May 7, 2018)

Pro & Back Office

This update brings an end to support for legacy Windows operating systems. We are updating our Microsoft .NET Framework to version 4.6.1 which adds support for TLS 1.2 encryption. This is the encryption standard required by the Payment Card Industry Data Security Standard (PCI DSS). Systems with integrated merchant processing are required to use TLS 1.2 encryption by June 30, 2018 or they will not be able to process card payments. As such, we are updating our framework to use TLS 1.2 encryption. In order to receive this update you must be running one of the following Microsoft operating systems:

Windows Embedded POSReady 7
Windows 7 SP1
Windows 8
Windows 8.1
Windows 10
Windows Server 2008 R2 SP1
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016

The following operating systems will not be supported on StoreTender version 8.4 and above:

Windows XP
Windows Embedded POSReady 2009
Windows Vista
Windows Server 2008 (or earlier)

 

StoreTender versions earlier than 8.4 will become End of Life on June 30, 2018.

We’ve also added some new enhancements and fixes with this new version:

  • Enhanced: Only the first application to update to a new version and connect to the database (Online or Self-Hosted) will trigger table and column updates. Subsequent applications that update on the same version will simply load the tables, saving time and server resources during the update process.
  • Enhanced: We’ve sped up the table update process considerably. On subsequent updates this process will be a magnitude faster.
  • Fix: Addressed Suspend/Resume across two dates that would cause the transaction upload to fail, sending the system into Offline mode.
  • Fix: Fixed double transaction lines that appeared on receipts when using integrated merchant processing.
  • Fix: Addressed issue with Receipt Printer not printing enhanced text or cutting receipt after upgrade to 8.4.0.
  • Fix: Fixed POS lookup boxes freezing after upgrade to 8.4.0.

 

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